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A Self-Serve Scholarship Application System: The Front Half of an Eligibility Agent
CLEINT :
Nijagal Foundation
Location :
India
21 Days
From kickoff to full launch
Significant Reduction
In routine inquiry volume post-launch
Zero-Code
Program and deadline updates managed independently
24/7
Access to guidelines, FAQs, and application resources
Problem
The scholarship application process was a daunting, offline maze for the high-school students and parents the Nijagal Foundation set out to support. Complex eligibility rules and manual document handling created real barriers for a mobile-native demographic; staff checked every file by hand, often finding it incomplete weeks later, and routine questions consumed the foundation's time, discouraging the very talent it wanted to reach.
What we built
A mobile-first portal that makes the process self-explaining. Eligibility tracks and programs are broken down as explicit rules so applicants can qualify themselves; a custom-built application system lets students securely upload academic records and ID documents as typed, structured fields without administrative friction; and an always-available resource library of guidelines and FAQs absorbs the routine inquiries that used to reach staff. Delivered in a 21-day sprint, with program and deadline updates managed independently by the foundation. The rules are explicit and the applications are structured: both halves of what an eligibility check needs. Agent next: an eligibility agent that checks each application against programme rules as documents are uploaded and tells the student what is missing, so staff review only complete, eligible files.
Tech stack
"Too many talented students were losing out simply because the process was confusing or inaccessible. Now, applying is as simple as it should have always been and our own team keeps everything current without any technical help."
Nijagal Foundation Team
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