Avidus Interactive

What we offer

1. Workflow Management Solutions

We design and build systems that keep tasks, approvals, and teams moving with clear ownership, real-time visibility, and fewer bottlenecks.

Specific Solutions. Real Results.

Custom Workflow Development
BPMN-based Workflow Engines
Approval & Exception Handling Automation
Case Management Solutions

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2. Robotic Process Automation (RPA)

We design and deploy software bots that mimic human actions automating routine tasks across systems with speed, accuracy, and zero fatigue.

Specific Solutions. Real Results.

RPA assessment and strategy
BOT development
RPA governance and CoE
Bot monitoring and support
Unattended and attended BOT deployment

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3. Sales & Marketing Automation

We help streamline sales pipelines and marketing workflows from lead capture to customer engagement using smart triggers and integrated tools.

Specific Solutions. Real Results.

CRM update automation
Proposal/document generation
Campaign triggers and auto-responders
Lead routing and nurturing workflows

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4. Monitoring & Analytics for Automation

We implement real-time dashboards and insights — helping you measure, monitor, and optimize the performance of every automated process.

Specific Solutions. Real Results.

Automation ROI dashboards
Process mining and discovery
Exception tracking and resolution analytics
Bot monitoring and support

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5. Low-Code / No-Code Automation

We build automation using flexible, low-code tools enabling fast rollout of workflows without relying on deep technical effort or full-stack dev time.

Specific Solutions. Real Results.

Automation with platforms
Citizen developer enablement
Rapid prototyping and deployment

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6. IT Process Automation (ITPA)

We help streamline IT workflows like ticketing, user provisioning, monitoring, and incident response reducing manual load and improving system uptime.

Specific Solutions. Real Results.

Integration with ITSM tools
Scheduled task automation
Scheduled task automation
Auto-remediation scripts and workflows

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7. Intelligent Automation

We help streamline IT workflows like ticketing, user provisioning, monitoring, and incident response reducing manual load and improving system uptime.

Specific Solutions. Real Results.

Integration with ITSM tools
Scheduled task automation
Automated incident and service request management
Auto-remediation scripts and workflows

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8. Finance & HR Automation

We streamline repetitive HR and finance tasks from payroll and reimbursements to onboarding and leave approvals with reliable, rule-based automation.

Specific Solutions. Real Results.

Invoice processing and reconciliation
Travel and expense claim automation
Employee onboarding and offboarding automation
Payroll processing automation

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9. Data Processing Automation

We build automated systems that clean, organize, and move data between platforms cutting down manual work and improving accuracy at scale.

Specific Solutions. Real Results.

Real-time data processing pipelines
Data validation and cleansing automation
ETL/ELT workflows

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10. Customer Service Automation

We create automation for ticketing, FAQs, and customer interactions reducing response time, improving consistency, and freeing up your support team.

Specific Solutions. Real Results.

Ticket triage and routing
CRM task automation
Chatbot + human handoff workflows
Automated customer feedback collection

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11. Business Process Automation (BPA)

We design systems that automate cross-team workflows helping businesses reduce effort, improve accuracy, and keep operations running smoothly at scale.